Shipping and delivery

Draft for approval. Prices, zones and delivery times in [brackets] are proposals – EVVA sets them in the "Frakt" sheet of the Excel template.

Pickup and fitting at the workshop – free

Choose "Pickup at EVVA Auto" at checkout and shipping is free. We e-mail you when the tyres are ready – normally [1–3 working days] after ordering for tyres we order from the supplier, and the same or next day for tyres in our own stock. Bring your order number.

Would you like us to fit the tyres? Add fitting to your order and send an appointment request – or book an appointment later. Fitting and other services are paid at the workshop.

Address: EVVA AUTO AS, Roald Amundsens vei 148, 1658 Torp. Opening hours: [Mon–Fri 08:00–16:00].

Home delivery

We ship tyres with [Bring/Posten] to all of Norway (except Svalbard and Jan Mayen). The shipping price is calculated automatically at checkout from postcode and number of tyres, and shown before you pay.

Zone	1–2 tyres	3–4 tyres	Delivery time after dispatch
Østfold (postcodes 1500–1899)	[NOK 149]	[NOK 298]	[1–2 working days]
Rest of Norway	[NOK 249]	[NOK 498]	[2–5 working days]

Tyres are packed in pairs; four tyres arrive as two parcels and may be delivered separately. The parcel is delivered to [mailbox/pickup point/door] according to the carrier's routines, and you receive a tracking number by e-mail when the parcel is shipped.

Tyres not in our own stock are ordered from the supplier and normally dispatched within [3 working days]. The expected delivery time is shown on the product page and at checkout.

[Free shipping on orders over NOK [5,000].]

When will the tyres arrive?

In stock at EVVA Auto – ready for pickup [same/next working day], shipped [next working day].
Order item – delivered to us from the supplier within [3 working days], then pickup or shipping.
Not available – cannot be ordered right now.

Should an order item be sold out at the supplier after you have ordered, we contact you immediately and offer an equivalent tyre or cancellation at no cost – the amount is only reserved, not charged, until the tyres are ready.

Damaged parcel or wrong item

Check the parcel on arrival. If the packaging is damaged, note it with the carrier if possible. Contact us as soon as possible at [post@evvaauto.no] or [telephone] if the tyres are damaged or wrong – we arrange a new shipment or a return at no cost to you.

Uncollected goods

Tyres not collected within [30 days] after we have notified you that they are ready may be returned to the supplier. We contact you before that happens. See the terms of sale sections 6 and 11.